தொழில்நுட்ப மன்றங்கள் » Across support »
Problems downloanding assigned task
இழை இடுபவர்: Marisa Cardon
Marisa Cardon
Marisa Cardon  Identity Verified
ஆர்ஜெந்தீனா
Local time: 05:29
உறுப்பினர் (2010)
ஆங்கிலம் - ஸ்பேனிஷ்
Nov 11, 2018

Hi! I'm new to Across and I am trying to download a task that was assigned to me and I get this message:

"Your Across Server cannot be reached at the IP address 37.61.203.98:22. Please check your network connection"

Does anybody know how to solve this?

Thanks!
 
Elif Baykara Narbay
Elif Baykara Narbay  Identity Verified
துருக்கி
Local time: 11:29
உறுப்பினர் (2015)
ஜெர்மன் - துர்கிஷ்
+ ...
Client's side Nov 11, 2018

Most of the time, the problem is on the client's side. I had this problem but I don't remember the exact wording.

Try reaching your client. You can also try to ask the Across support service. They are quite responsive but I am not sure whether they are accessible on Sunday night.

Elif
 


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Problems downloanding assigned task






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