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Help! Deja Vu does not open
Thread poster: Helene Olsen Richards
Helene Olsen Richards
Helene Olsen Richards  Identity Verified
United States
Local time: 04:27
Member (2006)
English to Norwegian
+ ...
Sep 19, 2012

I was working on a Deja Vu X project, exported the file, sent it to the client....then the software will not open again....unresponsive....

I can not open any of the files I received from the client....would an export procedure do this?

If so, can I retrieve the file somehow?

Not very familiar with Deja Vu.....

Thanks for your help....
 
Selcuk Akyuz
Selcuk Akyuz  Identity Verified
Türkiye
Local time: 14:27
English to Turkish
+ ...
reboot Sep 19, 2012

Hi Helene,

A reboot / cold restart often solves such problems with most software.

- Your antivirus software may be blocking it
- An instance of DVX may be open in the background (try killing it)
- Project may be corrupted (in that case try 'repair' function in DVX)
 
Helene Olsen Richards
Helene Olsen Richards  Identity Verified
United States
Local time: 04:27
Member (2006)
English to Norwegian
+ ...
TOPIC STARTER
Unable to open anything.. Sep 19, 2012

I have tried rebooting a couple of times. Every time I try to open the software it says it's unresponsive... And it does not open... How can I repair the doc if I can't open the software? Would a reinstallation of the software do the trick?
Thanks again!
 
Selcuk Akyuz
Selcuk Akyuz  Identity Verified
Türkiye
Local time: 14:27
English to Turkish
+ ...
reinstallation may work Sep 19, 2012

Which one do you use, DVX or DVX2?

Latest build of DVX2 is 8.0.585, try a reinstallation. If it does not work then there should be something wrong in your Windows.
 


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Help! Deja Vu does not open






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